Delivery & Returns
Shipping costs are calculated at checkout.
We use the Amazon fulfilment method to ship all of our products. UK orders are shipped within 1-3 working days after an order is placed.
Delivery times will vary depending on your location and the time of year. We would normally expect orders to Europe to arrive within 5 - 10 working days.
We currently only ship to the following international countries:
|Belgium, Denmark, Ireland, Luxembourg, Netherlands, France, Germany, Monaco|
REFUNDS & RETURNS
We hope that you'll be happy with your candles when they arrive but if anything isn't right we are on hand to help. Contact us on firstname.lastname@example.org for assistance and we'll get straight on it.
We take every care to ensure your candles are properly protected during transit but appreciate that very occasionally damaged may occur. We will replace or refund products damaged during delivery.
If your package arrives damaged you may return your unused candle(s) for a full refund within 14 days of delivery. Please contact us for further details.